At My Food Bazar, we aim to deliver pure, fresh, and high-quality products to every customer.
Your satisfaction is our priority. If you face any issue with your order, please read our Refund & Returns Policy carefully.
1. Returns Eligibility
We accept returns only under the following conditions:
You received a wrong product.
The product was damaged, leaked, or defective at the time of delivery.
The product is expired or in unacceptable condition upon arrival.
Note: Perishable items like jaggery, ghee, pickles, and food products cannot be returned once opened or used.
2. Return Request Timeline
Customers must raise a return request within 48 hours of order delivery.
Any request made after 48 hours will not be eligible.
3. How to Request a Return
To request a return, contact us with the following details:
Order ID
Product name
Photo or video showing the issue
Your contact information
Once we verify the issue, our team will arrange a replacement or refund.
4. Refund Process
Approved refunds will be processed to your original payment method.
Refunds may take 3–7 business days depending on the bank or payment provider.
Shipping charges (if any) are non-refundable.
5. Replacement Policy
Replacement policy is not available.
6. Non-Returnable Items
Opened or used items
Items purchased during clearance or discounted offers
Products without proof of issue (photo/video)
7. Contact Us
For any issues related to refunds or returns, please contact our support team:
